We ship to CONTINENTAL U.S.A. ONLY. Shipping is FREE on orders $120 and over. Orders are usually shipped within 2 business days. Orders are packed and shipped (either via USPS or UPS) from the warehouse/fulfillment located in Southern California. Tracking number will be emailed to you after the item(s) have been shipped. The tracking number is also in your Account page.
Flat Shipping Rates
For orders under $120, the following flat shipping rates will apply and will be reflected in your cart:
- PDT: California, Nevada, Oregon, Washington – $7.95
- MDT: Arizona, Colorado, Idaho, Montana, New Mexico, Utah, Wyoming – $9.95
- CDT: Alabama, Arkansas, Illinois, Iowa, Kansas, Louisiana, Minnesota, Mississippi, Nebraska, North Dakota and 4 other regions – $11.95
- EDT: Connecticut, Delaware, Florida, Georgia, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan and 12 other regions – $13.95
To track your order, go to your My Account page, then click on Orders. View you order and you’ll find the tracking button there. If you don’t have an account and you need the tracking information, you’ll find them in the ‘Completed Order’ email sent to you.
Preventing Package Theft
“Around the country, more than 1.7 million packages are stolen or go missing every day, adding up to more than $25 million in lost goods and services, according to an analysis by José Holguín-Veras, an engineering professor and director of the Rensselaer Polytechnic Institute Center of Excellence for Sustainable Urban Freight Systems. That analysis was reported in the New York Times.” ~ NewsChannel5
In view of this ALARMING package theft statistics, if the package costs $100 or more, we require our customers to sign for their package.
When you miss the delivery of your package, you have the option to have it re-delivered or picked up at the carrier’s location. This is better than your package left on your front door all day – package thieves would drool to see this.
Missing / Damage on Arrival /Mis-shipped Orders
All missing package/DOA package claims must be submitted to AirsoftGuns4Sale.com (email@example.com) within 24-48 hours from the delivery date. Once identified as carrier’s fault, Customer Service will assist the customer to initiate the shipping claim process and submit any required document to the shipping carrier. Please allow 1-3 weeks for the carrier to review the claim.
All mis-shipped order claims must be submitted to AirsoftGuns4Sale.com (firstname.lastname@example.org) within 24-48 hours from the delivery date. Once identified as shipper’s fault, Customer Service will issue a call tag for the customer. The correct replacement will be shipped out once the mis-shipped package is in transit.
Undeliverable / Refused Shipments
Buyers are always required to provide a correct, safe and deliverable shipping address when making purchase. Legitimate orders that are returned to shipper as “undeliverable” or “refused delivery by recipient” will be charged an additional fee.
For undeliverable (including rejected) package via USPS, when the package is returned to the Warehouse/Fulfillment in good resalable condition, a 15% restocking fee will be applied. For undeliverable (including rejected) package via UPS, when the package is returned to the Warehouse/Fulfillment in good resalable condition, a 15% restocking fee will be applied. There will also be an undeliverable returns adjustment & correction charge incurred by UPS and AirsoftGuns4Sale.com will apply incurred charges to our customer.
For any incorrect shipping address if corrected by UPS, there will be shipping address adjustment & correction charge incurred by UPS and AirsoftGuns4Sale.com will apply incurred charges to our customer.