Missing / Damage on Arrival /Mis-shipped Orders

  • All missing package/DOA package claims must be submitted to AirsoftGuns4Sale.com (support@airsoftguns4sale.com) within 24-48 hours from the delivery date. Once identified as carrier’s fault, Customer Service will assist the customer to initiate the shipping claim process and submit any required document to the shipping carrier. Please allow 1-3 weeks for the carrier to review the claim.
  • All mis-shipped order claims must be submitted to AirsoftGuns4Sale.com (support@airsoftguns4sale.com) within 24-48 hours from the delivery date. Once identified as shipper’s fault, Customer Service will issue a call tag for the customer. The correct replacement will be shipped out once the mis-shipped package is in transit.

Product Enquiry

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